Returns, Refunds & Cancellation Policy
Returns, Refunds and Cancellation Policy
We are dedicated to providing you with the best shopping experience possible. Please read the following policy carefully to understand your rights and obligations regarding returns, refunds, and order cancellations:
1. Returns Policy:
We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, you may return the item(s) within [number] days of receipt. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.
2. Refunds Policy:
Upon receipt of your returned item(s), we will inspect them and notify you of the approval or rejection of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping charges are non-refundable, and the cost of return shipping will be deducted from your refund unless the return is due to an error on our part.
3. Cancellation Policy:
You may cancel your order for a full refund before it has been shipped. Once your order has been shipped, it cannot be canceled. If you wish to cancel an order, please contact our customer service team as soon as possible with your order details.
4. How to Initiate a Return or Cancellation:
To initiate a return, refund, or cancellation, please contact our customer service team at minly'sworld@gmail.com. Provide your order number and details about the item(s) you wish to return or cancel, and we will guide you through the process.
5. Non-Returnable Items:
Certain items are not eligible for returns or refunds, including perishable goods such as chocolates, personalized or customized items, and gift cards.
6. Contact Us:
If you have any questions or concerns about our Returns, Refunds, and Cancellation Policy, please don't hesitate to contact us at minlysworld.shop@gmail.com. Our friendly customer service team is here to assist you and ensure your satisfaction with every purchase.
Thank you for choosing Minly. We appreciate your business and look forward to serving you with our delicious chocolate products!
We are dedicated to providing you with the best shopping experience possible. Please read the following policy carefully to understand your rights and obligations regarding returns, refunds, and order cancellations:
1. Returns Policy:
We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, you may return the item(s) within [number] days of receipt. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.
2. Refunds Policy:
Upon receipt of your returned item(s), we will inspect them and notify you of the approval or rejection of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping charges are non-refundable, and the cost of return shipping will be deducted from your refund unless the return is due to an error on our part.
3. Cancellation Policy:
You may cancel your order for a full refund before it has been shipped. Once your order has been shipped, it cannot be canceled. If you wish to cancel an order, please contact our customer service team as soon as possible with your order details.
4. How to Initiate a Return or Cancellation:
To initiate a return, refund, or cancellation, please contact our customer service team at minly'sworld@gmail.com. Provide your order number and details about the item(s) you wish to return or cancel, and we will guide you through the process.
5. Non-Returnable Items:
Certain items are not eligible for returns or refunds, including perishable goods such as chocolates, personalized or customized items, and gift cards.
6. Contact Us:
If you have any questions or concerns about our Returns, Refunds, and Cancellation Policy, please don't hesitate to contact us at minlysworld.shop@gmail.com. Our friendly customer service team is here to assist you and ensure your satisfaction with every purchase.
Thank you for choosing Minly. We appreciate your business and look forward to serving you with our delicious chocolate products!